Details About International Transfer of Personal Information
Entrustment of Personal Information
Recipient and contact information | Destination country | Time/method of transer | Purpose of recipient’s use | Personal inforamtion to be transferred | Period for retention and use |
---|---|---|---|---|---|
NAVER CLOUD ASIA PACIFIC PTE. LTD.
(nbpcc@naver.com)
|
Singapore (#24-01, Vision Exchange, 2 Venture Drive, Singapore 608526) | Transmitted via the network during the consignment period | Cross-country data backup (archive) for user data protection against natural disasters and other emergencies | Minimum user data required for restoration | Until membership withdrawal or termination/ expiration of the outsourcing agreement. |
-
Recipient and contact information:
NAVER CLOUD ASIA PACIFIC PTE. LTD. (nbpcc@naver.com)- Destination country: Singapore (#24-01, Vision Exchange, 2 Venture Drive, Singapore 608526)
- Time/method of transer: Transmitted via the network during the consignment period
- Purpose of recipient’s use: Cross-country data backup (archive) for user data protection against natural disasters and other emergencies
- Personal inforamtion to be transferred: Minimum user data required for restoration
- Period for retention and use: Until membership withdrawal or termination/ expiration of the outsourcing agreement.
Personal Information Provided to a Third-Party
Recipient and contact information | Destination country | Time/method of transer | Purpose of recipient’s use | Personal inforamtion to be transferred | Period for retention and use |
---|---|---|---|---|---|
Kiswe Mobile, Inc
(concerts.support@kiswe.com)
|
USA | Encrypted personal information transmitted through network upon live streaming viewing page log-in | For user verification and to provide content service, customer service | Weverse Account(email address), user verification information, and purchase history | 90 days after the end of the events (concerts, showcases, fan events, etc) |
UMG_Interscope
(Nima.Khalilian@umusic.com)
UMG_Republic records
(privacy@universalmusic.com)
Warner Records
(Alexandra.Chandler@wmg.com)
Syco_KYN
(info@kynentertainment.com)
|
USA | Transmitted via the network when the Member uses the Service. | Weverse community operation and management | The label’s artist’s community user nickname, and internal identification key | Upon termination/expiration of the outsourcing agreement, for 3 months after Weverse service termination or as stated in relevant laws. |
Disney_PrestigeArtists
(Paul.Mehta@ymugroup.com)
|
United Kingdom | Transmitted via the network when the Member uses the Service. | Weverse community operation and management | The label’s artist’s community user nickname, and internal identification key | Upon termination/expiration of the outsourcing agreement, for 3 months after Weverse service termination or as stated in relevant laws. |
FNC JAPAN
(account@fncent.co.jp)
Avex Management
(xg_wevadmin@av.avex.co.jp)
|
Japan | Transmitted via the network when the Member uses the Service. | Weverse community operation and management | The label’s artist’s community user nickname, and internal identification key | Upon termination/expiration of the outsourcing agreement, for 3 months after Weverse service termination or as stated in relevant laws. |
Weverse America, Inc.
(ussupport@weverseshop.io)
|
USA | Network transfer upon product purchase on Weverse Shop USA | Shipping of Weverse Shop USA products, customer service, data analyses for marketing | Customer information (name, mobile phone number, and email address), recipient information (name, mobile phone number, address) | Until Weverse Shop account is deleted or disconnecting from Weverse Shop services |
HYBE AMERICA, Inc.
(ussupport@weverseshop.io)
Weverse America, Inc.
(ussupport@weverseshop.io)
|
USA | Network transfer upon purchase of Weverse membership | Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses | Info of Weverse membership (specific product) holder purchased on Weverse Shop USA: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership | Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of Weverse Account service; or etc |
Weverse Japan, Inc.
(jpsupport@weverseshop.io)
|
Japan | Network transfer upon product purchase on Weverse Shop JAPAN | Shipping of Weverse Shop JAPAN products and customer service, data analyses for marketing | Customer information (name, mobile phone number, and email address), recipient information (name, mobile phone number, address) | Until Weverse Shop account is deleted or disconnected from Weverse Shop services |
HYBE JAPAN, Inc.
(jpsupport@weverseshop.io)
Weverse Japan, Inc.
(jpsupport@weverseshop.io)
|
Japan | Network transfer upon product purchase | Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses | Info of Weverse membership holder (specific product) purchased on Weverse Shop JAPAN: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership | Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of Weverse Account service; or etc |
For producing the membership card included in a membership kit | Info of Weverse membership kit (specific product) customer purchased on Weverse Shop JAPAN: Name and membership number | Within 90 days of the completion of the membership card |
-
Recipient and contact information:
Kiswe Mobile, Inc (concerts.support@kiswe.com)- Destination country: USA
- Time/method of transer: Encrypted personal information transmitted through network upon live streaming viewing page log-in
- Purpose of recipient’s use: For user verification and to provide content service, customer service
- Personal inforamtion to be transferred: Weverse Account(email), user verification information, and purchase history
- Period for retention and use: 90 days after the end of the events (concerts, showcases, fan events, etc)
-
Recipient and contact information:
UMG_Interscope (Nima.Khalilian@umusic.com), UMG_Republic records (privacy@universalmusic.com), Warner Records (Alexandra.Chandler@wmg.com), Syco_KYN (info@kynentertainment.com)- Destination country: USA
- Time/method of transer: Transmitted via the network when the Member uses the Service.
- Purpose of recipient’s use: Weverse community operation and management
- Personal inforamtion to be transferred: The label’s artist’s community user nickname, and internal identification key
- Period for retention and use: Upon termination/expiration of the outsourcing agreement, for 3 months after Weverse service termination or as stated in relevant laws.
-
Recipient and contact information:
Disney_PrestigeArtists (Paul.Mehta@ymugroup.com)- Destination country: United Kingdom
- Time/method of transer: Transmitted via the network when the Member uses the Service.
- Purpose of recipient’s use: Weverse community operation and management
- Personal inforamtion to be transferred: The label’s artist’s community user nickname, and internal identification key
- Period for retention and use: Upon termination/expiration of the outsourcing agreement, for 3 months after Weverse service termination or as stated in relevant laws.
-
Recipient and contact information:
FNC JAPAN (account@fncent.co.jp), Avex Management (xg_wevadmin@av.avex.co.jp)- Destination country: Japan
- Time/method of transer: Transmitted via the network when the Member uses the Service.
- Purpose of recipient’s use: Weverse community operation and management
- Personal inforamtion to be transferred: The label’s artist’s community user nickname, and internal identification key
- Period for retention and use: Upon termination/expiration of the outsourcing agreement, for 3 months after Weverse service termination or as stated in relevant laws.
-
Recipient and contact information:
Weverse America, Inc. (ussupport@weverseshop.io)- Destination country: USA
- Time/method of transer: Network transfer upon product purchase on Weverse Shop USA
- Purpose of recipient’s use: Shipping of Weverse Shop USA products, customer service, data analyses for marketing
- Personal inforamtion to be transferred: Customer information (name, mobile phone number, and email address), recipient information (name, mobile phone number, address)
- Period for retention and use: Until Weverse Shop account is deleted or disconnecting from Weverse Shop services
-
Recipient and contact information:
HYBE AMERICA, Inc. (ussupport@weverseshop.io), Weverse America, Inc. (ussupport@weverseshop.io)- Destination country: USA
- Time/method of transer: Network transfer upon purchase of Weverse membership
- Purpose of recipient’s use: Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses
- Personal inforamtion to be transferred: Info of Weverse membership (specific product) holder purchased on Weverse Shop USA: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership
- Period for retention and use: Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of Weverse Account service; or etc
-
Recipient and contact information:
Weverse Japan, Inc. (jpsupport@weverseshop.io)- Destination country: Japan
- Time/method of transer: Network transfer upon product purchase on Weverse Shop JAPAN
- Purpose of recipient’s use: Shipping of Weverse Shop JAPAN products and customer service, data analyses for marketing
- Personal inforamtion to be transferred: Customer information (name, mobile phone number, and email address), recipient information (name, mobile phone number, address)
- Period for retention and use: Until Weverse Shop account is deleted or disconnected from Weverse Shop services
-
Recipient and contact information:
HYBE JAPAN, Inc. (jpsupport@weverseshop.io), Weverse Japan, Inc. (jpsupport@weverseshop.io)- Destination country: Japan
- Time/method of transer: Network transfer upon product purchase
- Purpose of recipient’s use: Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses
- Personal inforamtion to be transferred: Info of Weverse membership holder (specific product) purchased on Weverse Shop JAPAN: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership
- Period for retention and use: Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of Weverse Account service; or etc
- Destination country: Japan
- Time/method of transer: Network transfer upon product purchase
- Purpose of recipient’s use: For producing the membership card included in a membership kit
- Personal inforamtion to be transferred: Info of Weverse membership kit (specific product) customer purchased on Weverse Shop JAPAN: Name and membership number
- Period for retention and use: Within 90 days of the completion of the membership card
Details About Usage of International Platforms
Recipient and contact information | Destination country | Time/method of transer | Purpose of recipient’s use | Personal inforamtion to be transferred | Period for retention and use |
---|---|---|---|---|---|
Freshworks Inc.
(dpo@freshworks.com)
|
USA | Transmitted via the network when a 1:1 customer inquiry is registered and/or email is sent. | Customer service |
(Customer support and email inquiries)
|
For 3 years after the consignment contract ends or the period stated in relevant laws after submitting an inquiry |
Transmitted via the network when using Weverse Shop online customer support services (ChatBot) | Customer service | (Online customer support) connecting information (IP, and network information) | For 3 years after the consignment contract ends or the period stated in relevant laws after submitting an inquiry | ||
Twilio
(privacy@twilio.com)
|
USA | Transmitted via network upon sign-ups and product purchases | Used to process sign-ups, product purchases, outsourcing of SMS text messaging to users | Email address, purchase history, mobile phone number | Until membership withdrawal or termination/expiration of the outsourcing agreement. |
Appsflyer
(privacy@appsflyer.com)
|
USA | Transmitted via the network when the Member uses the Service. | Used to improve the Service through big data analysis | Generated Information listed in Article 3 above | Until membership withdrawal or termination/expiration of the outsourcing agreement. |
Paypal
(privacyofficier@hyperwallet.com)
|
USA | Transmitted via the network when the Member uses the Service. | Foreign currency transaction | Name, email address, address, country, phone number | Until membership withdrawal or termination/expiration of the outsourcing agreement. |
DEGICA Co., Ltd.
(info@degica.com)
|
Japan | Network transfer upon purchasing the products on Weverse Shop JAPAN | Foreign currency transaction | Name | Until membership withdrawal or termination/expiration of the outsourcing agreement. |
-
Recipient and contact information:
Freshworks Inc. (dpo@freshworks.com)- Destination country: USA
- Time/method of transer: Transmitted via the network when a 1:1 customer inquiry is registered and/or email is sent.
- Purpose of recipient’s use: Customer service
-
Personal inforamtion to be transferred:
(Customer support and email inquiries)
- General inquiry: Email address, content of consult
- Shipping-related inquiry: Email address, content of consult, address, invoice number
- Refund-related inquiry: Weverse Account ID (email), name (first name and last name), bank name, bank account number, address
- Period for retention and use: For 3 years after the consignment contract ends or the period stated in relevant laws after submitting an inquiry
- Destination country: USA
- Time/method of transer: Transmitted via the network when using Weverse Shop online customer support services (ChatBot)
- Purpose of recipient’s use: Customer service
- Personal inforamtion to be transferred: (Online customer support) connecting information (IP, and network information)
- Period for retention and use: For 3 years after the consignment contract ends or the period stated in relevant laws after submitting an inquiry
-
Recipient and contact information:
Twilio (privacy@twilio.com)- Destination country: USA
- Time/method of transer: Transmitted via network upon sign-ups and product purchases
- Purpose of recipient’s use: Used to process sign-ups, product purchases, outsourcing of SMS text messaging to users
- Personal inforamtion to be transferred: Email address, purchase history, mobile phone number
- Period for retention and use: Until membership withdrawal or termination/expiration of the outsourcing agreement.
-
Recipient and contact information:
Appsflyer (privacy@appsflyer.com)- Destination country: USA
- Time/method of transer: Transmitted via the network when the Member uses the Service.
- Purpose of recipient’s use: Used to improve the Service through big data analysis
- Personal inforamtion to be transferred: Generated Information listed in Article 3 above
- Period for retention and use: Until membership withdrawal or termination/expiration of the outsourcing agreement.
-
Recipient and contact information:
Paypal (privacyofficier@hyperwallet.com)- Destination country: USA
- Time/method of transer: Transmitted via the network when the Member uses the Service.
- Purpose of recipient’s use: Foreign currency transaction
- Personal inforamtion to be transferred: Name, email address, address, country, phone number
- Period for retention and use: Until membership withdrawal or termination/expiration of the outsourcing agreement.
-
Recipient and contact information:
DEGICA Co., Ltd. (info@degica.com)- Destination country: Japan
- Time/method of transer: Network transfer upon purchasing the products on Weverse Shop JAPAN
- Purpose of recipient’s use: Foreign currency transaction
- Personal inforamtion to be transferred: Name
- Period for retention and use: Until membership withdrawal or termination/expiration of the outsourcing agreement.