Details About International Transfer of Personal Information
- Revision date: Sep 16, 2026
- Legal basis for international transfer: Article 28-8, Paragraph 1, Subparagraph 3, Item (a) of the Korean Personal Information Protection Act (cross-border entrusted processing and storage for contract performance)
| Recipient and contact information | Country/Region to where personal information is transferred | Time and method of personal information transfer | Purpose | Types of personal information | Duration of keeping and using personal information |
|---|---|---|---|---|---|
| NAVER VIETNAM(dl_navervietnam_privacy@navercorp.com) | VIETNAM | Access to the development and operation system using the company's infrastructure | For development and operation of the company’s service | Minimum user data required for service operation | Until membership withdrawal or termination/expiration of the outsourcing agreement. |
| WEVERSE JAPAN Inc.(weversejapan-privacy@weversecompany.com) | Japan | Transmitted via the network during the consignment period | For analysis of platform data in the region of Japan | Minimum user data required for analysis | Until membership withdrawal or termination/expiration of the outsourcing agreement. |
| Access to the development and operation system using the company's infrastructure | Access to the development and operation system using the company's infrastructure | Minimum user data required for service operation | |||
| Remote access allowed for relevant business systems during service period | Weverse service management tasks such as opening communities, managing events, marketing, and attracting customers | Minimum user data required for service operation and customer service | |||
| Customer service for service users in the relevant countries/regions | |||||
| Weverse America, Inc.(ussupport@weverseshop.io) | USA | Remote access allowed for relevant business systems during service period | Weverse service management tasks such as opening communities, managing events, marketing, and attracting customers | Minimum user data required for service operation and customer service | Until membership withdrawal or termination/ expiration of the outsourcing agreement. |
| KW International, Inc(Link) | USA | Transmission through a network at the time of purchases confirmed on Weverse US | Shipping for products on Weverse US | Recipient information (name, mobile phone number, address) | Retain for 1 year after shipping |
| Avalara, Inc.(Link) | USA | Transmitted through the network when attempting or completing purchases within WeverseShop | Tax settlement operations support for WeverseShop product sales | Order number and billing information (address) | Upon termination/expiration of the outsourcing agreement |
- Legal basis for international transfer: Article 28-8, Paragraph 1, Subparagraph 1 of the Korean Personal Information Protection Act (in the case where separate consent is obtained from the data subject)
| Recipient and contact information | Country/Region to where personal information is transferred | Time and method of personal information transfer | Purpose | Types of personal information | Duration of keeping and using personal information |
|---|---|---|---|---|---|
| Kiswe Mobile, Inc.(concerts.support@kiswe.com) | USA | Encrypted personal information transmitted through network upon live streaming viewing page log-in | For user verification and to provide content service, customer service | weverse account(email address), user verification information, and purchase history | 90 days after the end of the events (concerts, showcases, fan events, etc) |
| Weverse America, Inc.(ussupport@weverseshop.io) | USA | Network transfer upon product purchase on Weverse US | Shipping of Weverse US products, customer service | Customer information (name, mobile phone number, and email address), recipient information (name, mobile phone number, address) | Until Weverse account is deleted or disconnecting from Weverse services |
|
HYBE AMERICA, Inc.(ussupport@weverseshop.io) Weverse America, Inc.(ussupport@weverseshop.io) |
USA | Network transfer upon purchase of Weverse membership | Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses | Info of Weverse membership (specific product) holder purchased on Weverse US: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership | Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of weverse account service; or etc |
| WEVERSE JAPAN Inc.(weversejapan-privacy@weversecompany.com) | Japan | Network transfer upon product purchase on Weverse JAPAN | Shipping of Weverse JAPAN products and customer service | Customer information (name, mobile phone number, and email address), recipient information (name, mobile phone number, address) | Until Weverse account is deleted or disconnected from Weverse services |
| Transferred via the network when the user joins or logs in to the official homepage of Japan fanclub or when verifying the purchase of a membership on Weverse | For verifying the user's membership so that the user can use the service on the official homepage of Japan fanclub | weverse account ID (email), user authentication information, the user’s purchase status of a membership product | For 90 days after deleting the weverse account or leaving the fanclub service | ||
|
HYBE JAPAN, Inc.(hybejapan-privacy@hybecorp.com) WEVERSE JAPAN Inc.(weversejapan-privacy@weversecompany.com) JCONIC Inc.(hybejapan-privacy@hybecorp.com) |
Japan | Network transfer upon product purchase | Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses | Info of Weverse membership holder (specific product) purchased on Weverse Shop: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership, whether the user resides in Japan, month and day of birth, address, survey responses | Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of weverse account service; or etc |
| For producing the membership card included in a membership kit | Info of Weverse membership kit (specific product) customer purchased on Weverse JAPAN: Name and membership number | Within 90 days of the completion of the membership card | |||
|
ABS-CBN Corporation(privacy_tfc@abs-cbn.com) |
Philippines | Transferred via network at the time of product purchase completion | To verify identity for Weverse Membership events; to operate and analyze Weverse Membership services | Personal information of the affiliated artist's Weverse Membership members: Name, mobile phone number, and gender entered upon purchasing the Weverse Membership; email address used for sign-up; and membership number | Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of weverse account service; or other termination of Weverse Membership services |
|
YX LABELS Inc.(info-yxlabelsaudition@yxlabels.com) YG Entertainment Japan Inc.(info@ygfamily.jp) SMEJ Plus, Inc.(contact@smejplus.co.jp) A-Sketch Inc.(info-a-sketch@a-sketch) Sony Music Entertainment (Japan) Inc.(Link) ASOBISYSTEM Co., Ltd.(Link) |
JAPAN | Network transfer upon product purchase on Weverse JAPAN | Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses | The label’s artist’s Weverse membership holder's info: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership | Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of weverse account service; or etc |
| HYBE UMG LLC(privacy@hybegeffen-audition.com) | USA | Network transfer upon product purchase on Weverse and Weverse US | Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses | The label’s artists' Weverse membership holder's info: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership | Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of Weverse Account service; or etc |
| AVEX Entertainment(cs-f@y-tickets.jp) | JAPAN | Transmitted via the network when the Member uses the Service. | Membership holder verification and ticketing service | Internal identification key, membership purchase status | For 90 days after the end of the purchased event (concert, showcase, fan event, etc.) |
| PT Plugo Teknologi Indonesia(privacy@plugo.co) | Republic of Indonesia | Transferred via the network when the user joins or logs in to the Weverse Shop Indonesia Online Pop-Up site. | Provision of the Weverse Shop Indonesia Online Pop-Up site log-in | User verification information (for connecting to weverse account) | When leaving Weverse Shop Indonesia Online Pop-Up site |
| Fanplus, Inc.(privacy@fanplus.co.jp) | Japan | Transferred via the network when the user logs in to the Fanplus services | Log-in service for the Fanplus services | User verification information (for connecting to Weverse Account) | Until the deletion of the Fanplus services account, or until the termination of the Partner contract with Weverse |
| Printful, Inc.(privacy@printful.com) | USA, the Republic of Latvia, the Republic of Poland, Spain, and the United Kingdom | Transmitted through the network upon completion of purchase of products within Weverse Shop US | Product delivery and customer service for “mode” products within Weverse Shop US | Order information (name, contact information, and email address) and recipient information (name, contact information, and address) | Retained for 180 days from the time of completion of use |
| Hertza LLC(support@zerobounce.net) | USA | Transmitted through the network when verification of fraudulent use is required | For the purpose of verifying and preventing fraudulent use | Weverse Account ID (email address) | Retained for 30 days after completion of verification of fraudulent use |
| HYBE JAPAN Inc.(hybejapan-privacy@hybecorp.com) | Japan | Transferred via network at the time of login | To provide membership information by connecting the Weverse Account to the Aoen performance special page | User verification information, status of membership purchase | Deleted within 90 days after service withdrawal |
- Legal basis for international transfer: Article 28-8, Paragraph 1, Subparagraph 3, Item (a) of the Korean Personal Information Protection Act (cross-border entrusted processing and storage for contract performance)
| Recipient and contact information | Country/Region to where personal information is transferred | Time and method of personal information transfer | Purpose | Types of personal information | Duration of keeping and using personal information |
|---|---|---|---|---|---|
| Twilio(privacy@twilio.com) | USA | Transmitted via network upon sign-ups and product purchases | Used to process sign-ups, product purchases, outsourcing of SMS text messaging to users | Email address, purchase history, mobile phone number | Until membership withdrawal or termination/expiration of the outsourcing agreement. |
| Appsflyer(privacy@appsflyer.com) | USA | Transmitted via the network when the Member uses the Service. | Used to improve the Service through big data analysis | Generated Information listed in Article 3 above | Until membership withdrawal or termination/expiration of the outsourcing agreement. |
| Paypal(privacyofficier@hyperwallet.com) | USA | Transmitted via the network when the Member uses the Service. | Foreign currency transaction | (When paying via PayPal) Name, email address, address, country, and phone number | Retained for 10 years after the time of payment |
| DEGICA Co., Ltd.(info@degica.com) | Japan | Network transfer upon purchasing the products on Weverse JAPAN | Foreign currency transaction | Name | Until membership withdrawal or termination/expiration of the outsourcing agreement. |
| Infobip(data-protection-officer@infobip.com) | Germany | Transmitted by network when verifying via mobile phone to purchase Weverse membership. | By text messages | mobile phone number | Until membership withdrawal or termination/expiration of the outsourcing agreement. |
| Vertex, Inc.(+1 (800) 355-3500) | USA | Transfer via network upon attempting and completing the purchase on Weverse US | For paying sales tax when purchasing products from Weverse US | Order number and billing information (address) | Retained for 7 years after the time of payment |
| Google LLC(googlekrsupport@google.com) | USA, The Republic of Chile, the Kingdom of Belgium, the Kingdom of Denmark, the Republic of Finland, Ireland, the Kingdom of the Netherlands, the Republic of Singapore, and Taiwan | Transmitted via the network when the Member uses the Service. | Advertisement transmission using AD MANAGER 360 SERVICE | Generated Information listed in Article 3 above | Until membership withdrawal or termination/expiration of the outsourcing agreement. |
| EBANX(privacy@ebanx.com) | USA | Transmission through a network at the time of purchases on Weverse US | Cross-border payment settlement | Name, Weverse Account (email) | Retained for 10 years after the time of payment |
| Salesforce Inc.(boskim@kcllaw.com / kcl@kcllaw.com) | USA | Transmitted through the network during the customer inquiry process upon receipt of a request | Operation of a customer relationship management (CRM) platform cloud service |
|
Retained for 3 years from the date of inquiry registration in accordance with relevant laws, or until the termination of the outsourcing contract Identification document destroyed immediately upon completion of identity verification |
| Google(reCaptcha) | USA, the Republic of Chile, the Kingdom of Belgium, the Kingdom of Denmark, the Republic of Finland, Ireland, the Kingdom of the Netherlands, the Republic of Singapore, and Taiwan | Transmitted through the network when using login services and SMS ownership verification | For the purpose of security and fraud prevention | Encrypted internal identifier number, mobile phone number, IP address, User Agent, and browser information (ja4), Encrypted email address and password | Upon achievement of the purpose or termination of the outsourcing contract |
| Google(Dialogflow) | United States, Chile, Belgium, Denmark, Finland, Ireland, the Netherlands, Singapore, Taiwan | Transferred via network when using the AI ChatBot counseling service | Operation and management of the platform service for providing the AI ChatBot service | AI ChatBot conversation details | Stored for 90 days from the time the inquiry is submitted |
| Google(Gemini) | United States, Chile, Belgium, Denmark, Finland, Ireland, Netherlands, Singapore, Taiwan | Transmission via network when using the AI search service | Provision of AI search service | AI search query content | Time of processing |
You have the right to refuse this consent, and if you do, your use of services for the stated purposes may be restricted. If you do not consent to the international transfer, you can access your weverse account and delete your account (link), or request the suspension of the processing of personal information through the department responsible for handling customer complaints