Details About International Transfer of Personal Information

Entrustment of Personal Information

Recipient and contact information Destination country Time/method of transfer Purpose of recipient’s use Personal inforamtion to be transferred Period for retention and use
NAVER Cloud Corp.
(dl_ncloud_privacy@navercorp.com) 		Singapore (#24-01, Vision Exchange, 2 Venture Drive, Singapore 608526) Transmitted via the network during the consignment period Cross-country data backup (archive) for user data protection against natural disasters and other emergencies Minimum user data required for restoration Until membership withdrawal or termination/ expiration of the outsourcing agreement.
  • Recipient and contact information:
    NAVER Cloud Corp. (dl_ncloud_privacy@navercorp.com)
    • Destination country: Singapore (#24-01, Vision Exchange, 2 Venture Drive, Singapore 608526)
    • Time/method of transfer: Transmitted via the network during the consignment period
    • Purpose of recipient’s use: Cross-country data backup (archive) for user data protection against natural disasters and other emergencies
    • Personal inforamtion to be transferred: Minimum user data required for restoration
    • Period for retention and use: Until membership withdrawal or termination/ expiration of the outsourcing agreement.

Personal Information Provided to a Third-Party

Recipient and contact information Destination country Time/method of transfer Purpose of recipient’s use Personal inforamtion to be transferred Period for retention and use
Kiswe Mobile, Inc
(concerts.support@kiswe.com) 		USA Encrypted personal information transmitted through network upon live streaming viewing page log-in For user verification and to provide content service, customer service weverse account(email address), user verification information, and purchase history 90 days after the end of the events (concerts, showcases, fan events, etc)
UMG_Interscope
(Nima.Khalilian@umusic.com)
UMG_Republic records
(privacy@universalmusic.com)
Warner Records
(Alexandra.Chandler@wmg.com)
Syco_KYN
(info@kynentertainment.com) 		USA Transmitted via the network when the Member uses the Service. Weverse community operation and management The label’s artist’s community user nickname, and internal identification key Upon termination/expiration of the outsourcing agreement, for 3 months after Weverse service termination or as stated in relevant laws.
Disney_PrestigeArtists
(Paul.Mehta@ymugroup.com) 		United Kingdom Transmitted via the network when the Member uses the Service. Weverse community operation and management The label’s artist’s community user nickname, and internal identification key Upon termination/expiration of the outsourcing agreement, for 3 months after Weverse service termination or as stated in relevant laws.
FNC JAPAN
(account@fncent.co.jp)
Avex Management
(xg_wevadmin@av.avex.co.jp) 		Japan Transmitted via the network when the Member uses the Service. Weverse community operation and management The label’s artist’s community user nickname, and internal identification key Upon termination/expiration of the outsourcing agreement, for 3 months after Weverse service termination or as stated in relevant laws.
Weverse America, Inc.
(ussupport@Weverseshop.io) 		USA Network transfer upon product purchase on Weverse Shop USA Shipping of Weverse Shop USA products, customer service, data analyses for marketing Customer information (name, mobile phone number, and email address), recipient information (name, mobile phone number, address) Until Weverse Shop account is deleted or disconnecting from Weverse Shop services
HYBE AMERICA, Inc.
(ussupport@Weverseshop.io)
Weverse America, Inc.
(ussupport@Weverseshop.io) 		USA Network transfer upon purchase of Weverse membership Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses Info of Weverse membership (specific product) holder purchased on Weverse Shop USA: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of weverse account service; or etc
Weverse Japan, Inc.
(jpsupport@Weverseshop.io) 		Japan Network transfer upon product purchase on Weverse Shop JAPAN Shipping of Weverse Shop JAPAN products and customer service, data analyses for marketing Customer information (name, mobile phone number, and email address), recipient information (name, mobile phone number, address) Until Weverse Shop account is deleted or disconnected from Weverse Shop services
HYBE JAPAN, Inc.
(jpsupport@Weverseshop.io)
Weverse Japan, Inc.
(jpsupport@Weverseshop.io) 		Japan Network transfer upon product purchase Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses Info of Weverse membership holder (specific product) purchased on Weverse Shop JAPAN: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of weverse account service; or etc
For producing the membership card included in a membership kit Info of Weverse membership kit (specific product) customer purchased on Weverse Shop JAPAN: Name and membership number Within 90 days of the completion of the membership card
HYBE LABELS JAPAN Inc.
(hybelabelsjapan-privacy@hybecorp.com)
YG Entertainment Japan Inc.
(info@ygfamily.jp) 		JAPAN Network transfer upon product purchase on Weverse Shop JAPAN Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses The label’s artist’s Weverse membership holder's info: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of weverse account service; or etc
  • Recipient and contact information:
    Kiswe Mobile, Inc (concerts.support@kiswe.com)
    • Destination country: USA
    • Time/method of transfer: Encrypted personal information transmitted through network upon live streaming viewing page log-in
    • Purpose of recipient’s use: For user verification and to provide content service, customer service
    • Personal inforamtion to be transferred: weverse account(email), user verification information, and purchase history
    • Period for retention and use: 90 days after the end of the events (concerts, showcases, fan events, etc)
  • Recipient and contact information:
    UMG_Interscope (Nima.Khalilian@umusic.com), UMG_Republic records (privacy@universalmusic.com), Warner Records (Alexandra.Chandler@wmg.com), Syco_KYN (info@kynentertainment.com)
    • Destination country: USA
    • Time/method of transfer: Transmitted via the network when the Member uses the Service.
    • Purpose of recipient’s use: Weverse community operation and management
    • Personal inforamtion to be transferred: The label’s artist’s community user nickname, and internal identification key
    • Period for retention and use: Upon termination/expiration of the outsourcing agreement, for 3 months after Weverse service termination or as stated in relevant laws.
  • Recipient and contact information:
    Disney_PrestigeArtists (Paul.Mehta@ymugroup.com)
    • Destination country: United Kingdom
    • Time/method of transfer: Transmitted via the network when the Member uses the Service.
    • Purpose of recipient’s use: Weverse community operation and management
    • Personal inforamtion to be transferred: The label’s artist’s community user nickname, and internal identification key
    • Period for retention and use: Upon termination/expiration of the outsourcing agreement, for 3 months after Weverse service termination or as stated in relevant laws.
  • Recipient and contact information:
    FNC JAPAN (account@fncent.co.jp), Avex Management (xg_wevadmin@av.avex.co.jp)
    • Destination country: Japan
    • Time/method of transfer: Transmitted via the network when the Member uses the Service.
    • Purpose of recipient’s use: Weverse community operation and management
    • Personal inforamtion to be transferred: The label’s artist’s community user nickname, and internal identification key
    • Period for retention and use: Upon termination/expiration of the outsourcing agreement, for 3 months after Weverse service termination or as stated in relevant laws.
  • Recipient and contact information:
    Weverse America, Inc. (ussupport@Weverseshop.io)
    • Destination country: USA
    • Time/method of transfer: Network transfer upon product purchase on Weverse Shop USA
    • Purpose of recipient’s use: Shipping of Weverse Shop USA products, customer service, data analyses for marketing
    • Personal inforamtion to be transferred: Customer information (name, mobile phone number, and email address), recipient information (name, mobile phone number, address)
    • Period for retention and use: Until Weverse Shop account is deleted or disconnecting from Weverse Shop services
  • Recipient and contact information:
    HYBE AMERICA, Inc. (ussupport@Weverseshop.io), Weverse America, Inc. (ussupport@Weverseshop.io)
    • Destination country: USA
    • Time/method of transfer: Network transfer upon purchase of Weverse membership
    • Purpose of recipient’s use: Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses
    • Personal inforamtion to be transferred: Info of Weverse membership (specific product) holder purchased on Weverse Shop USA: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership
    • Period for retention and use: Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of weverse account service; or etc
  • Recipient and contact information:
    Weverse Japan, Inc. (jpsupport@Weverseshop.io)
    • Destination country: Japan
    • Time/method of transfer: Network transfer upon product purchase on Weverse Shop JAPAN
    • Purpose of recipient’s use: Shipping of Weverse Shop JAPAN products and customer service, data analyses for marketing
    • Personal inforamtion to be transferred: Customer information (name, mobile phone number, and email address), recipient information (name, mobile phone number, address)
    • Period for retention and use: Until Weverse Shop account is deleted or disconnected from Weverse Shop services
  • Recipient and contact information:
    HYBE JAPAN, Inc. (jpsupport@Weverseshop.io), Weverse Japan, Inc. (jpsupport@Weverseshop.io)
    • Destination country: Japan
    • Time/method of transfer: Network transfer upon product purchase
    • Purpose of recipient’s use: Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses
    • Personal inforamtion to be transferred: Info of Weverse membership holder (specific product) purchased on Weverse Shop JAPAN: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership
    • Period for retention and use: Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of weverse account service; or etc
    • Destination country: Japan
    • Time/method of transfer: Network transfer upon product purchase
    • Purpose of recipient’s use: For producing the membership card included in a membership kit
    • Personal inforamtion to be transferred: Info of Weverse membership kit (specific product) customer purchased on Weverse Shop JAPAN: Name and membership number
    • Period for retention and use: Within 90 days of the completion of the membership card
  • Recipient and contact information:
    HYBE LABELS JAPAN Inc. (hybelabelsjapan-privacy@hybecorp.com) , YG Entertainment Japan Inc. (info@ygfamily.jp)
    • Destination country: Japan
    • Time/method of transfer: Network transfer upon product purchase on Weverse Shop JAPAN
    • Purpose of recipient’s use: Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses
    • Personal inforamtion to be transferred: The label’s artist’s Weverse membership holder's info: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership
    • Period for retention and use: Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of weverse account service; or etc

Details About Usage of International Platforms

Recipient and contact information Destination country Time/method of transfer Purpose of recipient’s use Personal inforamtion to be transferred Period for retention and use
Freshworks Inc.
(dpo@freshworks.com) 		USA Transmitted via the network when a 1:1 customer inquiry is registered and/or email is sent. Customer service (Customer support and email inquiries)
  • General inquiry: Email address, content of consult
  • Shipping-related inquiry: Email address, content of consult, address, invoice number
  • Refund-related inquiry: weverse account ID (email address), name (first name and last name), bank name, bank account number, address
For 3 years after the consignment contract ends or the period stated in relevant laws after submitting an inquiry
Transmitted via the network when using Weverse Shop online customer support services (ChatBot) Customer service (Online customer support) connecting information (IP, and network information) For 3 years after the consignment contract ends or the period stated in relevant laws after submitting an inquiry
Twilio
(privacy@twilio.com) 		USA Transmitted via network upon sign-ups and product purchases Used to process sign-ups, product purchases, outsourcing of SMS text messaging to users Email address, purchase history, mobile phone number Until membership withdrawal or termination/expiration of the outsourcing agreement.
Appsflyer
(privacy@appsflyer.com) 		USA Transmitted via the network when the Member uses the Service. Used to improve the Service through big data analysis Generated Information listed in Article 3 above Until membership withdrawal or termination/expiration of the outsourcing agreement.
Paypal
(privacyofficier@hyperwallet.com) 		USA Transmitted via the network when the Member uses the Service. Foreign currency transaction Name, email address, address, country, phone number Until membership withdrawal or termination/expiration of the outsourcing agreement.
DEGICA Co., Ltd.
(info@degica.com) 		Japan Network transfer upon purchasing the products on Weverse Shop JAPAN Foreign currency transaction Name Until membership withdrawal or termination/expiration of the outsourcing agreement.
Infobip
(data-protection-officer@infobip.com) 		Germany Transmitted by network when verifying via mobile phone to purchase Weverse membership. By text messages mobile phone number Until membership withdrawal or termination/expiration of the outsourcing agreement.
  • Recipient and contact information:
    Freshworks Inc. (dpo@freshworks.com)
    • Destination country: USA
    • Time/method of transfer: Transmitted via the network when a 1:1 customer inquiry is registered and/or email is sent.
    • Purpose of recipient’s use: Customer service
    • Personal inforamtion to be transferred: (Customer support and email inquiries)
      • General inquiry: Email address, content of consult
      • Shipping-related inquiry: Email address, content of consult, address, invoice number
      • Refund-related inquiry: weverse account ID (email), name (first name and last name), bank name, bank account number, address
    • Period for retention and use: For 3 years after the consignment contract ends or the period stated in relevant laws after submitting an inquiry
    • Destination country: USA
    • Time/method of transfer: Transmitted via the network when using Weverse Shop online customer support services (ChatBot)
    • Purpose of recipient’s use: Customer service
    • Personal inforamtion to be transferred: (Online customer support) connecting information (IP, and network information)
    • Period for retention and use: For 3 years after the consignment contract ends or the period stated in relevant laws after submitting an inquiry
  • Recipient and contact information:
    Twilio (privacy@twilio.com)
    • Destination country: USA
    • Time/method of transfer: Transmitted via network upon sign-ups and product purchases
    • Purpose of recipient’s use: Used to process sign-ups, product purchases, outsourcing of SMS text messaging to users
    • Personal inforamtion to be transferred: Email address, purchase history, mobile phone number
    • Period for retention and use: Until membership withdrawal or termination/expiration of the outsourcing agreement.
  • Recipient and contact information:
    Appsflyer (privacy@appsflyer.com)
    • Destination country: USA
    • Time/method of transfer: Transmitted via the network when the Member uses the Service.
    • Purpose of recipient’s use: Used to improve the Service through big data analysis
    • Personal inforamtion to be transferred: Generated Information listed in Article 3 above
    • Period for retention and use: Until membership withdrawal or termination/expiration of the outsourcing agreement.
  • Recipient and contact information:
    Paypal (privacyofficier@hyperwallet.com)
    • Destination country: USA
    • Time/method of transfer: Transmitted via the network when the Member uses the Service.
    • Purpose of recipient’s use: Foreign currency transaction
    • Personal inforamtion to be transferred: Name, email address, address, country, phone number
    • Period for retention and use: Until membership withdrawal or termination/expiration of the outsourcing agreement.
  • Recipient and contact information:
    DEGICA Co., Ltd. (info@degica.com)
    • Destination country: Japan
    • Time/method of transfer: Network transfer upon purchasing the products on Weverse Shop JAPAN
    • Purpose of recipient’s use: Foreign currency transaction
    • Personal inforamtion to be transferred: Name
    • Period for retention and use: Until membership withdrawal or termination/expiration of the outsourcing agreement.
  • Recipient and contact information:
    Infobip (data-protection-officer@infobip.com)
    • Destination country: Germany
    • Time/method of transfer: Transmitted by network when verifying via mobile phone to purchase Weverse membership.
    • Purpose of recipient’s use: By text messages
    • Personal inforamtion to be transferred: mobile phone number
    • Period for retention and use: Until membership withdrawal or termination/expiration of the outsourcing agreement.