Details About International Transfer of Personal Information

Entrustment of Personal Information

Recipient and contact information Country to where personal information is transferred Time and method of personal information transfer Purpose Types of personal information Duration of keeping and using personal information
NAVER Cloud Corp.
(dl_ncloud_privacy@navercorp.com) 		Singapore (#24-01, Vision Exchange, 2 Venture Drive, Singapore 608526) Transmitted via the network during the consignment period Cross-country data backup (archive) for user data protection against natural disasters and other emergencies Minimum user data required for restoration Until membership withdrawal or termination/ expiration of the outsourcing agreement.
Weverse Japan, Inc.
(Weversejapan-privacy@Weversecompany.com) 		Japan Transmitted via the network during the consignment period For analysis of platform data in the region of Japan Minimum user data required for analysis Until membership withdrawal or termination/ expiration of the outsourcing agreement.
Access to the development and operation system using the company's infrastructure For development and operation of the company’s service Minimum user data required for service operation
  • Recipient and contact information:
    NAVER Cloud Corp. (dl_ncloud_privacy@navercorp.com)
    • Country to where personal information is transferred: Singapore (#24-01, Vision Exchange, 2 Venture Drive, Singapore 608526)
    • Time and method of personal information transfer: Transmitted via the network during the consignment period
    • Purpose: Cross-country data backup (archive) for user data protection against natural disasters and other emergencies
    • Types of personal information: Minimum user data required for restoration
    • Duration of keeping and using personal information: Until membership withdrawal or termination/ expiration of the outsourcing agreement.
  • Recipient and contact information:
    Weverse Japan, Inc. (Weversejapan-privacy@Weversecompany.com)
    • Country to where personal information is transferred: Japan
    • Time and method of personal information transfer: Transmitted via the network during the consignment period
    • Purpose: For analysis of platform data in the region of Japan
    • Types of personal information: Minimum user data required for analysis
    • Duration of keeping and using personal information: Until membership withdrawal or termination/ expiration of the outsourcing agreement.
    • Country to where personal information is transferred: Japan
    • Time and method of personal information transfer: Access to the development and operation system using the company's infrastructure
    • Purpose: For development and operation of the company’s service
    • Types of personal information: Minimum user data required for service operation
    • Duration of keeping and using personal information: Until membership withdrawal or termination/ expiration of the outsourcing agreement.

Personal Information Provided to a Third-Party

Recipient and contact information Country to where personal information is transferred Time and method of personal information transfer Purpose Types of personal information Duration of keeping and using personal information
Kiswe Mobile, Inc
(concerts.support@kiswe.com) 		USA Encrypted personal information transmitted through network upon live streaming viewing page log-in For user verification and to provide content service, customer service weverse account(email address), user verification information, and purchase history 90 days after the end of the events (concerts, showcases, fan events, etc)
UMG_Interscope
(Nima.Khalilian@umusic.com)
UMG_Republic records
(privacy@universalmusic.com)
Warner Records
(Alexandra.Chandler@wmg.com)
Syco_KYN
(info@kynentertainment.com) 		USA Transmitted via the network when the Member uses the Service. Weverse community operation and management The label’s artist’s community user nickname, and internal identification key Upon termination/expiration of the outsourcing agreement, for 3 months after Weverse service termination or as stated in relevant laws.
Disney_PrestigeArtists
(Paul.Mehta@ymugroup.com) 		United Kingdom Transmitted via the network when the Member uses the Service. Weverse community operation and management The label’s artist’s community user nickname, and internal identification key Upon termination/expiration of the outsourcing agreement, for 3 months after Weverse service termination or as stated in relevant laws.
FNC JAPAN
(account@fncent.co.jp)
Avex Management
(xg_wevadmin@av.avex.co.jp) 		Japan Transmitted via the network when the Member uses the Service. Weverse community operation and management The label’s artist’s community user nickname, and internal identification key Upon termination/expiration of the outsourcing agreement, for 3 months after Weverse service termination or as stated in relevant laws.
Weverse America, Inc.
(ussupport@Weverseshop.io) 		USA Network transfer upon product purchase on Weverse Shop USA Shipping of Weverse Shop USA products, customer service, data analyses for marketing Customer information (name, mobile phone number, and email address), recipient information (name, mobile phone number, address) Until Weverse Shop account is deleted or disconnecting from Weverse Shop services
HYBE AMERICA, Inc.
(ussupport@Weverseshop.io)
Weverse America, Inc.
(ussupport@Weverseshop.io) 		USA Network transfer upon purchase of Weverse membership Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses Info of Weverse membership (specific product) holder purchased on Weverse Shop USA: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of weverse account service; or etc
Weverse Japan, Inc.
(Weversejapan-privacy@Weversecompany.com) 		Japan Network transfer upon product purchase on Weverse Shop JAPAN Shipping of Weverse Shop JAPAN products and customer service, data analyses for marketing Customer information (name, mobile phone number, and email address), recipient information (name, mobile phone number, address) Until Weverse Shop account is deleted or disconnected from Weverse Shop services
HYBE JAPAN, Inc.
(hybejapan-privacy@hybecorp.com)
Weverse Japan, Inc.
(Weversejapan-privacy@Weversecompany.com) 		Japan Network transfer upon product purchase Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses Info of Weverse membership holder (specific product) purchased on Weverse Shop JAPAN: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of weverse account service; or etc
For producing the membership card included in a membership kit Info of Weverse membership kit (specific product) customer purchased on Weverse Shop JAPAN: Name and membership number Within 90 days of the completion of the membership card
HYBE LABELS JAPAN Inc.
(hybelabelsjapan-privacy@hybecorp.com)
YG Entertainment Japan Inc.
(info@ygfamily.jp) 		JAPAN Network transfer upon product purchase on Weverse Shop JAPAN Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses The label’s artist’s Weverse membership holder's info: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of weverse account service; or etc
AVEX Entertainment
(cs-f@y-tickets.jp) 		Japan Transfer via network upon using the service Membership holder verification and ticketing service Internal identification key, membership purchase status For 90 days after the end of the purchased event (concert, showcase, fan event, etc.)
  • Recipient and contact information:
    Kiswe Mobile, Inc (concerts.support@kiswe.com)
    • Country to where personal information is transferred: USA
    • Time and method of personal information transfer: Encrypted personal information transmitted through network upon live streaming viewing page log-in
    • Purpose: For user verification and to provide content service, customer service
    • Types of personal information: weverse account(email), user verification information, and purchase history
    • Duration of keeping and using personal information: 90 days after the end of the events (concerts, showcases, fan events, etc)
  • Recipient and contact information:
    UMG_Interscope (Nima.Khalilian@umusic.com), UMG_Republic records (privacy@universalmusic.com), Warner Records (Alexandra.Chandler@wmg.com), Syco_KYN (info@kynentertainment.com)
    • Country to where personal information is transferred: USA
    • Time and method of personal information transfer: Transmitted via the network when the Member uses the Service.
    • Purpose: Weverse community operation and management
    • Types of personal information: The label’s artist’s community user nickname, and internal identification key
    • Duration of keeping and using personal information: Upon termination/expiration of the outsourcing agreement, for 3 months after Weverse service termination or as stated in relevant laws.
  • Recipient and contact information:
    Disney_PrestigeArtists (Paul.Mehta@ymugroup.com)
    • Country to where personal information is transferred: United Kingdom
    • Time and method of personal information transfer: Transmitted via the network when the Member uses the Service.
    • Purpose: Weverse community operation and management
    • Types of personal information: The label’s artist’s community user nickname, and internal identification key
    • Duration of keeping and using personal information: Upon termination/expiration of the outsourcing agreement, for 3 months after Weverse service termination or as stated in relevant laws.
  • Recipient and contact information:
    FNC JAPAN (account@fncent.co.jp), Avex Management (xg_wevadmin@av.avex.co.jp)
    • Country to where personal information is transferred: Japan
    • Time and method of personal information transfer: Transmitted via the network when the Member uses the Service.
    • Purpose: Weverse community operation and management
    • Types of personal information: The label’s artist’s community user nickname, and internal identification key
    • Duration of keeping and using personal information: Upon termination/expiration of the outsourcing agreement, for 3 months after Weverse service termination or as stated in relevant laws.
  • Recipient and contact information:
    Weverse America, Inc. (ussupport@Weverseshop.io)
    • Country to where personal information is transferred: USA
    • Time and method of personal information transfer: Network transfer upon product purchase on Weverse Shop USA
    • Purpose: Shipping of Weverse Shop USA products, customer service, data analyses for marketing
    • Types of personal information: Customer information (name, mobile phone number, and email address), recipient information (name, mobile phone number, address)
    • Duration of keeping and using personal information: Until Weverse Shop account is deleted or disconnecting from Weverse Shop services
  • Recipient and contact information:
    HYBE AMERICA, Inc. (ussupport@Weverseshop.io), Weverse America, Inc. (ussupport@Weverseshop.io)
    • Country to where personal information is transferred: USA
    • Time and method of personal information transfer: Network transfer upon purchase of Weverse membership
    • Purpose: Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses
    • Types of personal information: Info of Weverse membership (specific product) holder purchased on Weverse Shop USA: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership
    • Duration of keeping and using personal information: Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of weverse account service; or etc
  • Recipient and contact information:
    Weverse Japan, Inc. (Weversejapan-privacy@Weversecompany.com)
    • Country to where personal information is transferred: Japan
    • Time and method of personal information transfer: Network transfer upon product purchase on Weverse Shop JAPAN
    • Purpose: Shipping of Weverse Shop JAPAN products and customer service, data analyses for marketing
    • Types of personal information: Customer information (name, mobile phone number, and email address), recipient information (name, mobile phone number, address)
    • Duration of keeping and using personal information: Until Weverse Shop account is deleted or disconnected from Weverse Shop services
  • Recipient and contact information:
    HYBE JAPAN, Inc. (hybejapan-privacy@hybecorp.com), Weverse Japan, Inc. (Weversejapan-privacy@Weversecompany.com)
    • Country to where personal information is transferred: Japan
    • Time and method of personal information transfer: Network transfer upon product purchase
    • Purpose: Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses
    • Types of personal information: Info of Weverse membership holder (specific product) purchased on Weverse Shop JAPAN: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership
    • Duration of keeping and using personal information: Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of weverse account service; or etc
    • Country to where personal information is transferred: Japan
    • Time and method of personal information transfer: Network transfer upon product purchase
    • Purpose: For producing the membership card included in a membership kit
    • Types of personal information: Info of Weverse membership kit (specific product) customer purchased on Weverse Shop JAPAN: Name and membership number
    • Duration of keeping and using personal information: Within 90 days of the completion of the membership card
  • Recipient and contact information:
    HYBE LABELS JAPAN Inc. (hybelabelsjapan-privacy@hybecorp.com) , YG Entertainment Japan Inc. (info@ygfamily.jp)
    • Country to where personal information is transferred: Japan
    • Time and method of personal information transfer: Network transfer upon product purchase on Weverse Shop JAPAN
    • Purpose: Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses
    • Types of personal information: The label’s artist’s Weverse membership holder's info: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership
    • Duration of keeping and using personal information: Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of weverse account service; or etc
  • Recipient and contact information:
    AVEX Entertainment (cs-f@y-tickets.jp)
    • Country to where personal information is transferred: Japan
    • Transfer via network upon using the service
    • Purpose: Membership holder verification and ticketing service
    • Types of personal information: Internal identification key, membership purchase status
    • For 90 days after the end of the purchased event (concert, showcase, fan event, etc.)

Details About Usage of International Platforms

Recipient and contact information Country to where personal information is transferred Time and method of personal information transfer Purpose Types of personal information Duration of keeping and using personal information
Freshworks Inc.
(dpo@freshworks.com) 		USA Transmitted via the network when a 1:1 customer inquiry is registered and/or email is sent. Customer service (Customer support and email inquiries)
  • General inquiry: Email address, content of consult
  • Shipping-related inquiry: Email address, content of consult, address, invoice number
  • Refund-related inquiry: weverse account ID (email address), name (first name and last name), bank name, bank account number, address
For 3 years after the consignment contract ends or the period stated in relevant laws after submitting an inquiry
Transmitted via the network when using Weverse Shop online customer support services (ChatBot) Customer service (Online customer support) connecting information (IP, and network information) For 3 years after the consignment contract ends or the period stated in relevant laws after submitting an inquiry
Twilio
(privacy@twilio.com) 		USA Transmitted via network upon sign-ups and product purchases Used to process sign-ups, product purchases, outsourcing of SMS text messaging to users Email address, purchase history, mobile phone number Until membership withdrawal or termination/expiration of the outsourcing agreement.
Appsflyer
(privacy@appsflyer.com) 		USA Transmitted via the network when the Member uses the Service. Used to improve the Service through big data analysis Generated Information listed in Article 3 above Until membership withdrawal or termination/expiration of the outsourcing agreement.
Paypal
(privacyofficier@hyperwallet.com) 		USA Transmitted via the network when the Member uses the Service. Foreign currency transaction (When paying via PayPal) Name, email address, address, country, and phone number Retained for 10 years after the time of payment
(When paying via credit/debit card) Credit card number, cardholder name, expiration date, and CVV code
DEGICA Co., Ltd.
(info@degica.com) 		Japan Network transfer upon purchasing the products on Weverse Shop JAPAN Foreign currency transaction Name Until membership withdrawal or termination/expiration of the outsourcing agreement.
Infobip
(data-protection-officer@infobip.com) 		Germany Transmitted by network when verifying via mobile phone to purchase Weverse membership. By text messages mobile phone number Until membership withdrawal or termination/expiration of the outsourcing agreement.
Vertex, Inc.
(+1 (800) 355-3500) 		USA Transfer via network upon attempting and completing the purchase on Weverse Shop USA For paying sales tax when purchasing products from Weverse Shop USA Order number and billing information (address) Retained for 7 years after the time of payment
  • Recipient and contact information:
    Freshworks Inc. (dpo@freshworks.com)
    • Country to where personal information is transferred: USA
    • Time and method of personal information transfer: Transmitted via the network when a 1:1 customer inquiry is registered and/or email is sent.
    • Purpose: Customer service
    • Types of personal information: (Customer support and email inquiries)
      • General inquiry: Email address, content of consult
      • Shipping-related inquiry: Email address, content of consult, address, invoice number
      • Refund-related inquiry: weverse account ID (email), name (first name and last name), bank name, bank account number, address
    • Duration of keeping and using personal information: For 3 years after the consignment contract ends or the period stated in relevant laws after submitting an inquiry
    • Country to where personal information is transferred: USA
    • Time and method of personal information transfer: Transmitted via the network when using Weverse Shop online customer support services (ChatBot)
    • Purpose: Customer service
    • Types of personal information: (Online customer support) connecting information (IP, and network information)
    • Duration of keeping and using personal information: For 3 years after the consignment contract ends or the period stated in relevant laws after submitting an inquiry
  • Recipient and contact information:
    Twilio (privacy@twilio.com)
    • Country to where personal information is transferred: USA
    • Time and method of personal information transfer: Transmitted via network upon sign-ups and product purchases
    • Purpose: Used to process sign-ups, product purchases, outsourcing of SMS text messaging to users
    • Types of personal information: Email address, purchase history, mobile phone number
    • Duration of keeping and using personal information: Until membership withdrawal or termination/expiration of the outsourcing agreement.
  • Recipient and contact information:
    Appsflyer (privacy@appsflyer.com)
    • Country to where personal information is transferred: USA
    • Time and method of personal information transfer: Transmitted via the network when the Member uses the Service.
    • Purpose: Used to improve the Service through big data analysis
    • Types of personal information: Generated Information listed in Article 3 above
    • Duration of keeping and using personal information: Until membership withdrawal or termination/expiration of the outsourcing agreement.
  • Recipient and contact information:
    Paypal (privacyofficier@hyperwallet.com)
    • Country to where personal information is transferred: USA
    • Time and method of personal information transfer: Transmitted via the network when the Member uses the Service.
    • Purpose: Foreign currency transaction
    • Types of personal information:
      • (When paying via PayPal) Name, email address, address, country, and phone number
      • (When paying via credit/debit card) Credit card number, cardholder name, expiration date, and CVV code
    • Duration of keeping and using personal information: Retained for 10 years after the time of payment
  • Recipient and contact information:
    DEGICA Co., Ltd. (info@degica.com)
    • Country to where personal information is transferred: Japan
    • Time and method of personal information transfer: Network transfer upon purchasing the products on Weverse Shop JAPAN
    • Purpose: Foreign currency transaction
    • Types of personal information: Name
    • Duration of keeping and using personal information: Until membership withdrawal or termination/expiration of the outsourcing agreement.
  • Recipient and contact information:
    Infobip (data-protection-officer@infobip.com)
    • Country to where personal information is transferred: Germany
    • Time and method of personal information transfer: Transmitted by network when verifying via mobile phone to purchase Weverse membership.
    • Purpose: By text messages
    • Types of personal information: mobile phone number
    • Duration of keeping and using personal information: Until membership withdrawal or termination/expiration of the outsourcing agreement.
  • Recipient and contact information:
    Vertex, Inc. (+1 (800) 355-3500)
    • Country to where personal information is transferred: USA
    • Time and method of personal information transfer: Transfer via network upon attempting and completing the purchase on Weverse Shop USA
    • Purpose: For paying sales tax when purchasing products from Weverse Shop USA
    • Types of personal information: Order number and billing information (address)
    • Duration of keeping and using personal information: Retained for 7 years after the time of payment