Details About International Transfer of Personal Information
Entrustment of Personal Information
| Recipient and contact information | Country to where personal information is transferred | Time and method of personal information transfer | Purpose | Types of personal information | Duration of keeping and using personal information |
|---|---|---|---|---|---|
|
NAVER VIETNAM
(dl_navervietnam_privacy@navercorp.com)
|
VIETNAM | Access to the development and operation system using the company's infrastructure | For development and operation of the company’s service | Minimum user data required for service operation | Until membership withdrawal or termination/ expiration of the outsourcing agreement. |
|
Weverse Japan, Inc.
(Weversejapan-privacy@Weversecompany.com)
|
Japan | Transmitted via the network during the consignment period | For analysis of platform data in the region of Japan | Minimum user data required for analysis | Until membership withdrawal or termination/ expiration of the outsourcing agreement. | Access to the development and operation system using the company's infrastructure | For development and operation of the company’s service | Minimum user data required for service operation |
-
Recipient and contact information:
NAVER VIETNAM (dl_navervietnam_privacy@navercorp.com)- Country to where personal information is transferred: VIETNAM
- Time and method of personal information transfer: Access to the development and operation system using the company's infrastructure
- Purpose: For development and operation of the company’s service
- Types of personal information: Minimum user data required for service operation
- Duration of keeping and using personal information: Until membership withdrawal or termination/ expiration of the outsourcing agreement.
-
Recipient and contact information:
Weverse Japan, Inc. (Weversejapan-privacy@Weversecompany.com)- Country to where personal information is transferred: Japan
- Time and method of personal information transfer: Transmitted via the network during the consignment period
- Purpose: For analysis of platform data in the region of Japan
- Types of personal information: Minimum user data required for analysis
- Duration of keeping and using personal information: Until membership withdrawal or termination/ expiration of the outsourcing agreement.
- Country to where personal information is transferred: Japan
- Time and method of personal information transfer: Access to the development and operation system using the company's infrastructure
- Purpose: For development and operation of the company’s service
- Types of personal information: Minimum user data required for service operation
- Duration of keeping and using personal information: Until membership withdrawal or termination/ expiration of the outsourcing agreement.
Personal Information Provided to a Third-Party
| Recipient and contact information | Country to where personal information is transferred | Time and method of personal information transfer | Purpose | Types of personal information | Duration of keeping and using personal information |
|---|---|---|---|---|---|
|
Kiswe Mobile, Inc
(concerts.support@kiswe.com)
|
USA | Encrypted personal information transmitted through network upon live streaming viewing page log-in | For user verification and to provide content service, customer service | weverse account(email address), user verification information, and purchase history | 90 days after the end of the events (concerts, showcases, fan events, etc) |
|
Weverse America, Inc.
(ussupport@Weverseshop.io)
|
USA | Network transfer upon product purchase on Weverse Shop USA | Shipping of Weverse Shop USA products, customer service, data analyses for marketing | Customer information (name, mobile phone number, and email address), recipient information (name, mobile phone number, address) | Until Weverse Shop account is deleted or disconnecting from Weverse Shop services |
|
HYBE AMERICA, Inc.
(ussupport@Weverseshop.io)
Weverse America, Inc.
(ussupport@Weverseshop.io)
|
USA | Network transfer upon purchase of Weverse membership | Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses | Info of Weverse membership (specific product) holder purchased on Weverse Shop USA: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership | Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of weverse account service; or etc |
|
Weverse Japan, Inc.
(Weversejapan-privacy@Weversecompany.com)
|
Japan | Network transfer upon product purchase on Weverse Shop JAPAN | Shipping of Weverse Shop JAPAN products and customer service, data analyses for marketing | Customer information (name, mobile phone number, and email address), recipient information (name, mobile phone number, address) | Until Weverse Shop account is deleted or disconnected from Weverse Shop services |
| Transferred via the network when the user joins or logs in to the official homepage of Japan fanclub or when verifying the purchase of a membership on Weverse | For verifying the user's membership so that the user can use the service on the official homepage of Japan fanclub | weverse account ID (email), user authentication information, the user’s purchase status of a membership product | For 90 days after deleting the weverse account or leaving the fanclub service | ||
|
HYBE JAPAN, Inc.
(hybejapan-privacy@hybecorp.com)
Weverse Japan, Inc.
(Weversejapan-privacy@Weversecompany.com)
|
Japan | Network transfer upon product purchase | Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses | Info of Weverse membership holder (specific product) purchased on Weverse Shop JAPAN: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership | Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of weverse account service; or etc |
| For producing the membership card included in a membership kit | Info of Weverse membership kit (specific product) customer purchased on Weverse Shop JAPAN: Name and membership number | Within 90 days of the completion of the membership card | |||
|
HYBE LABELS JAPAN Inc.
(hybelabelsjapan-privacy@hybecorp.com)
YG Entertainment Japan Inc.
(info@ygfamily.jp)
SMEJ Plus, Inc.
(contact@smejplus.co.jp)
|
JAPAN | Network transfer upon product purchase on Weverse Shop JAPAN | Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses | The label’s artist’s Weverse membership holder's info: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership | Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of weverse account service; or etc |
|
AVEX Entertainment
(cs-f@y-tickets.jp)
|
Japan | Transfer via network upon using the service | Membership holder verification and ticketing service | Internal identification key, membership purchase status | For 90 days after the end of the purchased event (concert, showcase, fan event, etc.) |
-
Recipient and contact information:
Kiswe Mobile, Inc (concerts.support@kiswe.com)- Country to where personal information is transferred: USA
- Time and method of personal information transfer: Encrypted personal information transmitted through network upon live streaming viewing page log-in
- Purpose: For user verification and to provide content service, customer service
- Types of personal information: weverse account(email), user verification information, and purchase history
- Duration of keeping and using personal information: 90 days after the end of the events (concerts, showcases, fan events, etc)
-
Recipient and contact information:
Weverse America, Inc. (ussupport@Weverseshop.io)- Country to where personal information is transferred: USA
- Time and method of personal information transfer: Network transfer upon product purchase on Weverse Shop USA
- Purpose: Shipping of Weverse Shop USA products, customer service, data analyses for marketing
- Types of personal information: Customer information (name, mobile phone number, and email address), recipient information (name, mobile phone number, address)
- Duration of keeping and using personal information: Until Weverse Shop account is deleted or disconnecting from Weverse Shop services
-
Recipient and contact information:
HYBE AMERICA, Inc. (ussupport@Weverseshop.io), Weverse America, Inc. (ussupport@Weverseshop.io)- Country to where personal information is transferred: USA
- Time and method of personal information transfer: Network transfer upon purchase of Weverse membership
- Purpose: Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses
- Types of personal information: Info of Weverse membership (specific product) holder purchased on Weverse Shop USA: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership
- Duration of keeping and using personal information: Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of weverse account service; or etc
-
Recipient and contact information:
Weverse Japan, Inc. (Weversejapan-privacy@Weversecompany.com)- Country to where personal information is transferred: Japan
- Time and method of personal information transfer: Network transfer upon product purchase on Weverse Shop JAPAN
- Purpose: Shipping of Weverse Shop JAPAN products and customer service, data analyses for marketing
- Types of personal information: Customer information (name, mobile phone number, and email address), recipient information (name, mobile phone number, address)
- Duration of keeping and using personal information: Until Weverse Shop account is deleted or disconnected from Weverse Shop services
- Country to where personal information is transferred: Japan
- Time and method of personal information transfer: Transferred via the network when the user joins or logs in to the official homepage of Japan fanclub or when verifying the purchase of a membership on Weverse
- Purpose: For verifying the user's membership so that the user can use the service on the official homepage of Japan fanclub
- Types of personal information: weverse account ID (email), user authentication information, the user’s purchase status of a membership product
- Duration of keeping and using personal information: For 90 days after deleting the weverse account or leaving the fanclub service
-
Recipient and contact information:
HYBE JAPAN, Inc. (hybejapan-privacy@hybecorp.com), Weverse Japan, Inc. (Weversejapan-privacy@Weversecompany.com)- Country to where personal information is transferred: Japan
- Time and method of personal information transfer: Network transfer upon product purchase
- Purpose: Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses
- Types of personal information: Info of Weverse membership holder (specific product) purchased on Weverse Shop JAPAN: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership
- Duration of keeping and using personal information: Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of weverse account service; or etc
- Country to where personal information is transferred: Japan
- Time and method of personal information transfer: Network transfer upon product purchase
- Purpose: For producing the membership card included in a membership kit
- Types of personal information: Info of Weverse membership kit (specific product) customer purchased on Weverse Shop JAPAN: Name and membership number
- Duration of keeping and using personal information: Within 90 days of the completion of the membership card
-
Recipient and contact information:
HYBE LABELS JAPAN Inc. (hybelabelsjapan-privacy@hybecorp.com) , YG Entertainment Japan Inc. (info@ygfamily.jp) , SMEJ Plus, Inc. (contact@smejplus.co.jp)- Country to where personal information is transferred: Japan
- Time and method of personal information transfer: Network transfer upon product purchase on Weverse Shop JAPAN
- Purpose: Identity verification for Weverse membership events, shipping, operation of Weverse membership, and other analyses
- Types of personal information: The label’s artist’s Weverse membership holder's info: Name, mobile phone number, gender, email address used for sign-up, and membership number entered when purchasing Weverse membership
- Duration of keeping and using personal information: Until the expiration of Weverse Membership; the termination of Weverse Membership due to the deletion of weverse account service; or etc
-
Recipient and contact information:
AVEX Entertainment (cs-f@y-tickets.jp)- Country to where personal information is transferred: Japan
- Transfer via network upon using the service
- Purpose: Membership holder verification and ticketing service
- Types of personal information: Internal identification key, membership purchase status
- For 90 days after the end of the purchased event (concert, showcase, fan event, etc.)
Details About Usage of International Platforms
| Recipient and contact information | Country to where personal information is transferred | Time and method of personal information transfer | Purpose | Types of personal information | Duration of keeping and using personal information |
|---|---|---|---|---|---|
|
Freshworks Inc.
(dpo@freshworks.com)
|
USA | Transmitted via the network when a 1:1 customer inquiry is registered and/or email is sent. | Customer service |
(Customer support and email inquiries)
|
For 3 years after the consignment contract ends or the period stated in relevant laws after submitting an inquiry |
| Transmitted via the network when using Weverse Shop online customer support services (ChatBot) | Customer service | (Online customer support) connecting information (IP, and network information) | For 3 years after the consignment contract ends or the period stated in relevant laws after submitting an inquiry | ||
|
Twilio
(privacy@twilio.com)
|
USA | Transmitted via network upon sign-ups and product purchases | Used to process sign-ups, product purchases, outsourcing of SMS text messaging to users | Email address, purchase history, mobile phone number | Until membership withdrawal or termination/expiration of the outsourcing agreement. |
|
Appsflyer
(privacy@appsflyer.com)
|
USA | Transmitted via the network when the Member uses the Service. | Used to improve the Service through big data analysis | Generated Information listed in Article 3 above | Until membership withdrawal or termination/expiration of the outsourcing agreement. |
|
Paypal
(privacyofficier@hyperwallet.com)
|
USA | Transmitted via the network when the Member uses the Service. | Foreign currency transaction | (When paying via PayPal) Name, email address, address, country, and phone number | Retained for 10 years after the time of payment |
| (When paying via credit/debit card) Credit card number, cardholder name, expiration date, and CVV code | |||||
|
DEGICA Co., Ltd.
(info@degica.com)
|
Japan | Network transfer upon purchasing the products on Weverse Shop JAPAN | Foreign currency transaction | Name | Until membership withdrawal or termination/expiration of the outsourcing agreement. |
|
Infobip
(data-protection-officer@infobip.com)
|
Germany | Transmitted by network when verifying via mobile phone to purchase Weverse membership. | By text messages | mobile phone number | Until membership withdrawal or termination/expiration of the outsourcing agreement. |
|
Vertex, Inc.
(+1 (800) 355-3500)
|
USA | Transfer via network upon attempting and completing the purchase on Weverse Shop USA | For paying sales tax when purchasing products from Weverse Shop USA | Order number and billing information (address) | Retained for 7 years after the time of payment |
-
Recipient and contact information:
Freshworks Inc. (dpo@freshworks.com)- Country to where personal information is transferred: USA
- Time and method of personal information transfer: Transmitted via the network when a 1:1 customer inquiry is registered and/or email is sent.
- Purpose: Customer service
-
Types of personal information:
(Customer support and email inquiries)
- General inquiry: Email address, content of consult
- Shipping-related inquiry: Email address, content of consult, address, invoice number
- Refund-related inquiry: weverse account ID (email), name (first name and last name), bank name, bank account number, address
- Duration of keeping and using personal information: For 3 years after the consignment contract ends or the period stated in relevant laws after submitting an inquiry
- Country to where personal information is transferred: USA
- Time and method of personal information transfer: Transmitted via the network when using Weverse Shop online customer support services (ChatBot)
- Purpose: Customer service
- Types of personal information: (Online customer support) connecting information (IP, and network information)
- Duration of keeping and using personal information: For 3 years after the consignment contract ends or the period stated in relevant laws after submitting an inquiry
-
Recipient and contact information:
Twilio (privacy@twilio.com)- Country to where personal information is transferred: USA
- Time and method of personal information transfer: Transmitted via network upon sign-ups and product purchases
- Purpose: Used to process sign-ups, product purchases, outsourcing of SMS text messaging to users
- Types of personal information: Email address, purchase history, mobile phone number
- Duration of keeping and using personal information: Until membership withdrawal or termination/expiration of the outsourcing agreement.
-
Recipient and contact information:
Appsflyer (privacy@appsflyer.com)- Country to where personal information is transferred: USA
- Time and method of personal information transfer: Transmitted via the network when the Member uses the Service.
- Purpose: Used to improve the Service through big data analysis
- Types of personal information: Generated Information listed in Article 3 above
- Duration of keeping and using personal information: Until membership withdrawal or termination/expiration of the outsourcing agreement.
-
Recipient and contact information:
Paypal (privacyofficier@hyperwallet.com)- Country to where personal information is transferred: USA
- Time and method of personal information transfer: Transmitted via the network when the Member uses the Service.
- Purpose: Foreign currency transaction
-
Types of personal information:
- (When paying via PayPal) Name, email address, address, country, and phone number
- (When paying via credit/debit card) Credit card number, cardholder name, expiration date, and CVV code
- Duration of keeping and using personal information: Retained for 10 years after the time of payment
-
Recipient and contact information:
DEGICA Co., Ltd. (info@degica.com)- Country to where personal information is transferred: Japan
- Time and method of personal information transfer: Network transfer upon purchasing the products on Weverse Shop JAPAN
- Purpose: Foreign currency transaction
- Types of personal information: Name
- Duration of keeping and using personal information: Until membership withdrawal or termination/expiration of the outsourcing agreement.
-
Recipient and contact information:
Infobip (data-protection-officer@infobip.com)- Country to where personal information is transferred: Germany
- Time and method of personal information transfer: Transmitted by network when verifying via mobile phone to purchase Weverse membership.
- Purpose: By text messages
- Types of personal information: mobile phone number
- Duration of keeping and using personal information: Until membership withdrawal or termination/expiration of the outsourcing agreement.
-
Recipient and contact information:
Vertex, Inc. (+1 (800) 355-3500)- Country to where personal information is transferred: USA
- Time and method of personal information transfer: Transfer via network upon attempting and completing the purchase on Weverse Shop USA
- Purpose: For paying sales tax when purchasing products from Weverse Shop USA
- Types of personal information: Order number and billing information (address)
- Duration of keeping and using personal information: Retained for 7 years after the time of payment