Keeping Of Personal Information In Accordance With Relevant Laws

Records regarding contracts or withdrawal of offer, etc.: 5 years (Act on the Consumer Protection in Electronic Commerce)
Records regarding payment and supply of goods, etc.:

weverse shop (JAPAN): 7 years and 2 months from the end of the month based on transaction standards (Japanese Consumption Tax Law)
Others: 5 years (Act on the Consumer Protection in Electronic Commerce)

Records regarding the handling of consumer complaints or disputes: 3 years (Act on the Consumer Protection in Electronic Commerce)
Service users’ Internet logs, materials to trace location of access, history of website visits: 3 months (Protection of Communications Secrets Act)
Records regarding labeling and advertising: 6 months (Act on the Consumer Protection in Electronic Commerce)
Retention of records of technical and managerial measures for preventing the circulation of illegally filmed materials: 3 years (Telecommunications Business Act)